GTA Home Pros respects your privacy. This policy explains what information we collect, why we collect it, how it may be shared, and the choices available to you.
1. Who we are
GTA Home Pros is an independent matching service that helps homeowners connect with independent home service professionals serving Toronto and the Greater Toronto Area. You can contact us using the appropriate request form on this website.
2. Information we collect
When you submit a homeowner request, we may collect your name, email address, telephone number, postal code, preferred contact method, requested service, project details and desired timing. When a professional submits an inquiry, we may collect business and contact details, service areas, services offered, capacity and insurance information.
Our website host and analytics or security providers may automatically process technical information such as IP address, browser type, device information, referring page and basic usage events.
3. How we use information
- Review and respond to homeowner or professional inquiries.
- Identify independent professionals whose services and coverage may fit a homeowner request.
- Make introductions and support project-related communication.
- Operate, secure, troubleshoot and improve the website and matching process.
- Meet legal, regulatory and record-keeping obligations.
4. When information is shared
With your consent, we may share a homeowner request with up to three independent local service providers for the purpose of discussing and potentially fulfilling that specific project. Those providers operate their own businesses and are responsible for their own privacy practices.
We may also use service providers that host forms, store data, prevent spam, deliver communications or support website operations. We do not rent personal information or share it for unrelated third-party marketing.
5. Consent and communications
Submitting a request authorizes GTA Home Pros to contact you about that request and, where clearly stated on the form, to share the request with relevant independent providers. A provider may contact you by the method you selected. You may withdraw consent for future contact by emailing us, subject to information we must retain for legal or operational reasons.
6. Retention and safeguards
We retain personal information only as long as reasonably necessary for the purposes described above, dispute prevention, security and legal compliance. We use reasonable administrative and technical safeguards, but no online system can be guaranteed completely secure.
7. Cookies and analytics
The website may use essential technologies required for form handling, fraud prevention and reliable operation. If optional analytics or advertising technologies are added, this policy and any applicable consent controls will be updated.
8. Your choices
You may ask to access, correct or delete personal information held by GTA Home Pros, subject to applicable law and reasonable identity verification. Submit your request through the appropriate website form and state that it is a privacy request.
9. Children
This service is intended for adults arranging home services. We do not knowingly collect personal information from children.
10. Changes
We may update this policy when practices or legal requirements change. The effective date at the top identifies the latest version.